Support Center

Dive into premium AI-driven trading insights, market education, and trusted partner resources—brought to you by Prompt Imitrex Lab.

To ensure your message lands with the right team, please begin with the signup process.

How to reach the team

Direct contact details aren’t listed here. Messages flow through the registration journey to preserve clarity and language alignment.

Channel

Registration path

Enter your information on the Sign Up page and include your question during the onboarding.

Scope

Site information

Inquiries may touch on navigation, structure, and general explanations found on the site.

Routing

Topic alignment

Your submission guides the message to the appropriate topic and language context.

Third parties

Provider connections

Certain inquiries may be routed to independent educational partners depending on the request.

How to contact the team

To connect with us, begin with the Create Account flow and finish the steps. Your message will be routed through onboarding to ensure proper context.

When registering, add a concise description of your inquiry, such as the page you were viewing and the topic (for example, glossary items, instrument overviews, or risk frameworks).

Open the Create Account flow

Use the navigation link to access the signup sequence.

Fill in the required fields

Provide the requested details so your inquiry attaches to the correct user context.

Submit to route your request

Submitting initiates routing for inquiries related to the site’s educational scope.

Turnaround times and availability

Requests submitted through the signup path are reviewed during standard business hours, Monday through Friday. Some checks may occur on weekends and holidays.

Most replies arrive within 1–2 business days. Timelines can shift based on workload and coordination with partner providers.

Review Window Mon–Fri, standard business hours

Typical turnaround Within 1–2 business days

Helpful details Include the page title and a brief topic description